Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Where can I adjust the touch sensitivity?

Touch screen is not sensitive. What should I do?

How to perform "Multi Touch Test" on my phone?

How to decrease the screen resolution?

Is the screen of vivo phone scratchproof?

What should I do if the phone screen keeps blinking?

Why is the screen not on when my phone rings?

How about vivo original protective film?

Can I post the tempered glass protective film on my vivo phone?

Does vivo phone support 3D Touch?

Why does the screen look yellow?

Can I use the non-original protective film?

How to solve if there are some stripes on your screen?

Can I adjust the color temperature of my phone?

What should I do if the phone goes blank?

Is vivo phone equipped with the original protection film before released to the public?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems