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V27 5G
new
V27e
new
Y02
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Y22s
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Y16
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Y22
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Y35
new
All Models
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Support
Funtouch OS
Explore vivo
Nepal-English
Welcome to vivo Support
Forget the lock screen password
Update
Photo
Find my phone
Top questions
Backup & vivoCloud
Backup & vivoCloud
Camera & Albums
Camera features
Camera issues
Albums issues
Camera settings
Albums features
Find my phone
Find my phone
Power, Battery & Heating
Heating
Power consumption
Battery
Charge consulting
Charging issue
Operation system
System update
Firmware installation
App manager
Operation system
Privacy & Security
Face Access
Lock screen password
File safe
System Security
App lock
Fingerprint
Rejection
FBE Encryption
Lag & Stuck
Lag
Stuck
Products
V15 Pro & V15
V11 Pro & V11
Y81
V9
Y85
Y81i
Phone & Contacts & Messages
Phone settings
Contacts
Phone issues
Messages settings
Messages issues
vivo & Google account
vivo account
Google account
System features
Game mode
Jovi
Screenshots & Screen recording
Most-used system features
Smart motion
Other system features
i Theme & Desktop
Theme
Lock screen style
Widget
Wallpaper
Font
Desktop
Status bar and notification
Indicator & Flash
Notification settings
Status bar
Notification issues
Hardware
Water & Liquid
Internal Hardware
Screen
External Hardware
Others
Network & Communication
Network issues
Network settings
VoLTE & iRoaming
SIM card
Messages communication
Phone communication
Connectivity
USB connectivity
Location
Wireless connectivity
Bluetooth connectivity
Sound & Vibration
Sound settings
Ringtone settings
Earphone
Sound issues
Ringtone issues
Vibration
Storage & File Manager
System storage
SD card
OTG
File Manager
System apps
Most-used system apps
Google apps
Input method
Other system apps
Email
Warranty
After-sales service
Warranty Policy
E-warranty card
System settings
Other system settings
Date, Time & Language
Developer options
Display, Brightness & Auto-lock
Music & Video
Video
Music
Hi-Fi & Audio
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
Third-party apps
Social media apps
Other third-party apps
Purchase consulting
Purchase consulting
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue
Does vivo phone support FCC certification?
What should I do if "IMEI code is invalid" displays on my phone?
How to check the specifications of my phone?
Where can I find the serial number(SN code)?
Where can I find SAR?
Top questions
Backup & vivoCloud
Backup & vivoCloud
Camera & Albums
Camera features
Camera issues
Albums issues
Camera settings
Albums features
Find my phone
Find my phone
Power, Battery & Heating
Heating
Power consumption
Battery
Charge consulting
Charging issue
Operation system
System update
Firmware installation
App manager
Operation system
Privacy & Security
Face Access
Lock screen password
File safe
System Security
App lock
Fingerprint
Rejection
FBE Encryption
Lag & Stuck
Lag
Stuck
Products
V15 Pro & V15
V11 Pro & V11
Y81
V9
Y85
Y81i
Phone & Contacts & Messages
Phone settings
Contacts
Phone issues
Messages settings
Messages issues
vivo & Google account
vivo account
Google account
System features
Game mode
Jovi
Screenshots & Screen recording
Most-used system features
Smart motion
Other system features
i Theme & Desktop
Theme
Lock screen style
Widget
Wallpaper
Font
Desktop
Status bar and notification
Indicator & Flash
Notification settings
Status bar
Notification issues
Hardware
Water & Liquid
Internal Hardware
Screen
External Hardware
Others
Network & Communication
Network issues
Network settings
VoLTE & iRoaming
SIM card
Messages communication
Phone communication
Connectivity
USB connectivity
Location
Wireless connectivity
Bluetooth connectivity
Sound & Vibration
Sound settings
Ringtone settings
Earphone
Sound issues
Ringtone issues
Vibration
Storage & File Manager
System storage
SD card
OTG
File Manager
System apps
Most-used system apps
Google apps
Input method
Other system apps
Email
Warranty
After-sales service
Warranty Policy
E-warranty card
System settings
Other system settings
Date, Time & Language
Developer options
Display, Brightness & Auto-lock
Music & Video
Video
Music
Hi-Fi & Audio
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
Third-party apps
Social media apps
Other third-party apps
Purchase consulting
Purchase consulting
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue