vivo

Welcome to vivo Support

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What is vivo General Warranty Policy?

Can I use the E-warranty card to claim warranty if my receipt and warranty card got lost?

Does my phone warranty still work in another country?

What is the warranty after I change the parts?

Does my phone still have the warranty after repaired in other places(not vivo service center)?

Where can I purchase Screen-broken Insurance?

Can I just replace the glass without replacing the display?

How to check the remaining warranty period of my phone?

What is the E-warranty card?

Where can I purchase Extended Warranty?

Is there Screen-broken Insurance?

Is warranty still covered after I flash my phone?

Does my phone still have the warranty after repaired at vivo service center?

Is the repair free at vivo service center if the warranty runs out?

What is the warranty policy after I replace my phone at service center?

Does warranty of my phone still work after my rooted phone is recovered at service center?

What is the Artificial Damage?

vivo & Google account
Backup & vivoCloud
Find my phone
Lag & Stuck
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting