Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to check if the parts such as the battery, charger, are authentic?

Which free services does vivo service center provide?

Is it free to update my phone at vivo service center?

Does vivo support Carry-in Service?

How to maintain my phone if I don`t use it for a long time?

What is the charge policy if I repair my phone at vivo service center?

How to check if my phone is authentic?

What should I do if I am far away from the service center?

How to inquire about the Maintenance Schedule?

How to check if the hardware of my phone is damaged or not?

Is it free to recover my rooted phone at vivo service center?

How to check if my phone is authentic without SN code?

How to check if my phone is the retreading machine?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems