Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Where can I find the price information of the accessories?

Can I trade in my old phone for new one?

Where can I find the price of the parts, like Battery, Screen?

Where can I purchase a vivo phone?

How to distinguish between the Global software version and Chinese software version?

Where can I purchase or change the original accessories or parts?

Does vivo produce pad or other technological products other than phones?

How can I purchase vivo phones if there is no vivo Store in my country?

Why are there pictures and videos on the new purchased phone?

Why is there no headset in my phone box?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems