Welcome to vivo Support

How to turn on AI Filter?

How to photograph in Macro?

What is Professional mode?

4K video recording time

What is AI Portrait Framing?

Which is better, OIS or Micro gimbal stabilization?

ZEISS portrait style

How to achieve the Bokeh effect via applications?

How to use HDR mode?

How to enable/disable Beauty?

The selfies are in the opposite direction. What should I do?

How to take 360-degree videos?

How to use Ultra Stabilization of Video?

What is AI Filters?

Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?

How to enable/disbale Remove moles?

How to take the Wide-Angle photos?

How to take a Live photo?

Does my phone support lossless zoom?

Why the beauty Camera can only beautify the face?

8K video recording time

Cinema Mode

Why is there the Ghosting when using HDR mode or Ultra HD mode?

Does my phone support zooming in the Supermoon?

How to improve the quality of the video I take?

What is a 24MP photosensitive unit?

The camera of phone focuses slowly

How to use Dual-View of the Camera?

How can I lock the focus on camera?

How to slim body in the photo?

Super EIS

Which is better, EIS or OIS?

The definition of HDR

ZEISS Natural Color

The differences between Standard Stabilization and Ultra Stabilization

How to enable Super Night Mode?

Why is the 48M/50M option in Camera gray?

How to turn on/off Fast burst?

Can I adjust the Aperture of Camera?

Can I disable the Dynamic effects when switching camera?

Why is there much noise on the pictures?

Introduction to AF

Video codes

How to shoot continuously?

Can I disable auto focus?

Enable portrait bokeh/Disable portrait bokeh

Can I add a watermark to a video?

How to enable/disable 4K video recording?

How to enable/disable Audio focus

How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?

Can vivo phone take the slow video?

Why can the photos taken by my phone not be saved?

What is Palm mode?

Can super wide-angle cameras be used for recording video?

Can I record a video when the screen of my phone is off?

Why are the pictures I take blurred?

How to enable AI Face Beauty?

Does the live photo come with sound?

What is AI Scene Recognition?

What is Selfie Softlight?

How to take a Bokeh picture via rear camera if my phone does not support Portrait mode?

Can I adjust the fps of the videos recorded by our phones?

Can our phones support to take GIF pictures?

How to use Voice Photography?

What is OIS?

How to take clear photos?

How to set black and white photos?

Motion Autofocus

Disable HDR

Why can't I enable the flash light when recording?

Camera beauty fails

How to adjust the video quality/size?

How to adjust the focal length?

A small sun icon appears on the viewfinder interface of the camera

How to disable Super Wide-Angle

Why is there the dazzle light?

Profile beauty

Can I pause the video recording?

Why are the photos taken in WIDE mode stretched?

Why is the Shutter button loaded for a while when taking pictures at night?

Do I need to set auto focus?

How long can I record videos at most?

The brightness in Camera is too high. How to adjust it?

How to enable/disable ZEISS portrait style?

How to focus

How to enable/Disable Horizontal Line Stabilization

Why does the video recorded when using the selfie stick have no sound?

How to turn on AI Scene Recognition?

How to turn on Portrait Framing?

What is AI Face Beauty?

Beauty mode cannot be enabled or disabled

How to slim face when taking photos?

The shot video is blurry

Introduction to digital zoom

I cannot use Camera. What should I do?

Introduction to front and rear dual-view

What is the white halo at the front camera?

How to shoot a video with the camera?

Can I only record videos without sounds?

How to enable/disable ZEISS Natural Color?

The frame rate of the video file only displays

How to edit videos?

How to use Face beauty for video call?

Models that support Beauty

How to enable/disable Profile beauty?

What is a photosensitive unit?

How to enable Ultra Stable Video?

Why are there stripes when I take photos of the display screen?

How to enable or remove watermark?

AR Stickers cannot be downloaded

What is the flash light?

A white circle rotates around the camera when switching to the front camera

Introduction to Audio focus

There are dead pixels on the viewfinder interface of the camera

The definition of Super Wide-Angle

There is ghost when taking pictures in the HDR mode

How to use Group Selfie?

Check the focal length of cameras of the phone

How to enable/disable quick motion and slow motion?

How to disable continuous shooting?

Horizontal Line Stabilization

What should I do if I cannot focus on the objects when taking photos?

Why can I not adjust exposure under Portrait mode?

How to use AI Body Shaping?

How to take photos with "Lighting effect"?

How can I let photos record Geographic locations?

How to adjust the beauty level?

Beauty preview

Frame rates supported by the Ultra Stabilization of Video

The viewfinder interface is zoomed in when recording

Videos/pictures taken are too dark or too white

The recorded video has no sound

What does 4K video recording mean?

VIS Ultra Stable VideoVIS

Can I adjust the brightness of the flash light?

How to take Time-Lapse pictures(videos)?

How to take a portrait photo via rear camera?

How to exit the filter?

How to use a filter?

Can I adjust the frame rate of the camera?

How to set the resolution of videos taken by the camera?

Does my phone support auto focus?

Does the rear camera support AR Stickers?

Can Selfie Softlight be always on when taking videos via front camera?

Can Selfie Softlight be always on when video calling?

How to take a Portrait selfie?

How to turn on/off "Smart Screen Flash" when taking selfies?

Photos taken with the Black currant filter are reddish or leak light

How to enable/disable 8K video recording?

What is the continuous shooting speed of the camera?

The camera cannot focus

Introduction to Ultra-Wide Night Mode

Why does Camera get brighter when I enter?

My phone does not have the selfie flash. How can I take a bright and clear selfie at night or in low brightness?

Can Flash be always on while taking photos?

How to adjust exposure?

How to enable/disbale Beauty preview?

Can Beauty and Slim be enabled at the same time?

The video preview interface has a latency compared to the actual picture

The video size and frame rate cannot be set in the video setting options

Where can I view the recorded videos?

Why can't the flash light be enabled at low temperature?

Where can I find videos recorded?

Why is the quality of the slow video worse than the video recorded?

Why are Slow Motion Videos Darker?

Can I turn on Flash when recording videos?

I cannot click Shutter button to take a photo. What should I do?

I cannot turn on flash when I take photos. What should I do?

Why is there the virtual shadow?

Why are people in the distance blurred when taking selfies?

How to take AR Stickers?

How to use Facebeauty while recording videos?

Can I adjust Focal length of Camera?

What is a filter?

How to reduce the ambient sound and highlight the voice while recording?

Selection of multiple video styles

What is the resolution supported by Ultra Stabilization of Video?

The video recorded with the camera cannot be saved

Can the time be displayed while recording?

How to enable/disable the Cinema Mode?

Can I enable the auxiliary line for composition when taking selfies?

How to enable/disable the auxiliary line for composition when taking pictures

How to adjust the camera brightness?

AR Stickers cannot recognize the face

How to set the resolution of the video when recording videos?

The size of videos recorded at the same resolution is different

Can I adjust the aspect ratio of the video?

The recording is automatically interrupted