Welcome to vivo Support

How to turn on AI Filter?

How to photograph in Macro?

What is Professional mode?

4K video recording time

Which is better, OIS or Micro gimbal stabilization?

What is AI Portrait Framing?

ZEISS portrait style

How to achieve the Bokeh effect via applications?

How to enable/disable Beauty?

The selfies are in the opposite direction. What should I do?

How to use HDR mode?

Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?

How to enable/disbale Remove moles?

How to use Ultra Stabilization of Video?

Does my phone support lossless zoom?

How to take 360-degree videos?

How to take a Live photo?

What is AI Filters?

Why the beauty Camera can only beautify the face?

How to take the Wide-Angle photos?

Why is there the Ghosting when using HDR mode or Ultra HD mode?

8K video recording time

Does my phone support zooming in the Supermoon?

What is a 24MP photosensitive unit?

How to improve the quality of the video I take?

Cinema Mode

The camera of phone focuses slowly

How to slim body in the photo?

How can I lock the focus on camera?

Super EIS

Which is better, EIS or OIS?

The differences between Standard Stabilization and Ultra Stabilization

The definition of HDR

How to use Dual-View of the Camera?

Can I disable the Dynamic effects when switching camera?

How to enable Super Night Mode?

ZEISS Natural Color

Can I adjust the Aperture of Camera?

Why is the 48M/50M option in Camera gray?

Why is there much noise on the pictures?

How to turn on/off Fast burst?

Can I disable auto focus?

Introduction to AF

Video codes

How to enable/disable Audio focus

How to enable/disable 4K video recording?

How to shoot continuously?

Can I add a watermark to a video?

Why can the photos taken by my phone not be saved?

Can I record a video when the screen of my phone is off?

How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?

Enable portrait bokeh/Disable portrait bokeh

Can our phones support to take GIF pictures?

Can super wide-angle cameras be used for recording video?

Can vivo phone take the slow video?

Does the live photo come with sound?

Why can't I enable the flash light when recording?

How to enable AI Face Beauty?

What is OIS?

What is AI Scene Recognition?

What is Palm mode?

How to adjust the focal length?

How to disable Super Wide-Angle

Disable HDR

Can I adjust the fps of the videos recorded by our phones?

How to set black and white photos?

Do I need to set auto focus?

Motion Autofocus

What is Selfie Softlight?

How to use Voice Photography?

How long can I record videos at most?

The shot video is blurry

Why does the video recorded when using the selfie stick have no sound?

Why are the photos taken in WIDE mode stretched?

Why is there the dazzle light?

Why are the pictures I take blurred?

How to take a Bokeh picture via rear camera if my phone does not support Portrait mode?

Introduction to front and rear dual-view

Camera beauty fails

Profile beauty

The frame rate of the video file only displays

How to adjust the video quality/size?

The brightness in Camera is too high. How to adjust it?

Beauty mode cannot be enabled or disabled

A small sun icon appears on the viewfinder interface of the camera

Why is the Shutter button loaded for a while when taking pictures at night?

How to slim face when taking photos?

Can I pause the video recording?

How to shoot a video with the camera?

What is a photosensitive unit?

How to enable/Disable Horizontal Line Stabilization

I cannot use Camera. What should I do?

How to take clear photos?

How to enable or remove watermark?

Models that support Beauty

How to enable/disable ZEISS portrait style?

How to focus

Can I only record videos without sounds?

How to turn on Portrait Framing?

How to use Face beauty for video call?

Beauty preview

Check the focal length of cameras of the phone

Introduction to digital zoom

What is the flash light?

How to turn on AI Scene Recognition?

How to enable/disable Profile beauty?

How to exit the filter?

What is the white halo at the front camera?

The recorded video has no sound

Introduction to Audio focus

Does my phone support auto focus?

AR Stickers cannot be downloaded

How to edit videos?

Why are there stripes when I take photos of the display screen?

How to take a portrait photo via rear camera?

How can I let photos record Geographic locations?

The viewfinder interface is zoomed in when recording

The definition of Super Wide-Angle

Can Selfie Softlight be always on when taking videos via front camera?

What should I do if I cannot focus on the objects when taking photos?

How to take photos with "Lighting effect"?

How to adjust the beauty level?

How to enable/disbale Beauty preview?

How to use a filter?

A white circle rotates around the camera when switching to the front camera

How to enable/disable ZEISS Natural Color?

The video preview interface has a latency compared to the actual picture

Can I adjust the frame rate of the camera?

How to set the resolution of videos taken by the camera?

How to enable/disable 8K video recording?

How to disable continuous shooting?

There are dead pixels on the viewfinder interface of the camera

Horizontal Line Stabilization

How to enable Ultra Stable Video?

Can I adjust the brightness of the flash light?

How to take Time-Lapse pictures(videos)?

What is AI Face Beauty?

How to use Group Selfie?

How to take a Portrait selfie?

How to turn on/off "Smart Screen Flash" when taking selfies?

Can I adjust Focal length of Camera?

How to reduce the ambient sound and highlight the voice while recording?

How to enable/disable the Cinema Mode?

How to enable/disable quick motion and slow motion?

What is the continuous shooting speed of the camera?

How to enable/disable the auxiliary line for composition when taking pictures

There is ghost when taking pictures in the HDR mode

Why can't the flash light be enabled at low temperature?

Why are Slow Motion Videos Darker?

Why is there the virtual shadow?

Why can I not adjust exposure under Portrait mode?

My phone does not have the selfie flash. How can I take a bright and clear selfie at night or in low brightness?

Can Beauty and Slim be enabled at the same time?

What is a filter?

Selection of multiple video styles

The video size and frame rate cannot be set in the video setting options

Frame rates supported by the Ultra Stabilization of Video

Videos/pictures taken are too dark or too white

What does 4K video recording mean?

VIS Ultra Stable VideoVIS

The camera cannot focus

Introduction to Ultra-Wide Night Mode

How to set the resolution of the video when recording videos?

Can Selfie Softlight be always on when video calling?

Can I turn on Flash when recording videos?

Why does Camera get brighter when I enter?

Why are people in the distance blurred when taking selfies?

How to use AI Body Shaping?

Can Flash be always on while taking photos?

How to adjust exposure?

Photos taken with the Black currant filter are reddish or leak light

What is the resolution supported by Ultra Stabilization of Video?

The size of videos recorded at the same resolution is different

The video recorded with the camera cannot be saved

Can the time be displayed while recording?

Where can I view the recorded videos?

The recording is automatically interrupted

How to adjust the camera brightness?

AR Stickers cannot recognize the face

Does the rear camera support AR Stickers?

Where can I find videos recorded?

Why is the quality of the slow video worse than the video recorded?

I cannot click Shutter button to take a photo. What should I do?

I cannot turn on flash when I take photos. What should I do?

How to take AR Stickers?

How to use Facebeauty while recording videos?

Can I adjust the aspect ratio of the video?

Can I enable the auxiliary line for composition when taking selfies?