Welcome to vivo Support

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Why can I not download themes from Themes?

Why do I have to purchase Themes resources that I already purchased before?

Are there free-of-charge resources in Themes?

Why are there so few free themes?

How to download and set up theme?

Can I use third-party themes and fonts?

Where are files downloaded Themes stored?

Why Themes is not available on my phone?

How can I purchase Themes resources?

How to set a beautiful and personalized font?

Will Themes resources use the ROM of my phone?

Is there a time limit for the weekly free themes in the theme ranking?

Can I return or replace the resources that I purchased from Themes?

Do I have to pay to download a theme?

Can Themes be applied to a third-party app?

Will rebooting or easing data delete purchased Themes resources?

How to switch the system font of the mobile phone?

What if the fonts downloaded from Themes cannot be applied?

Do themes come with the lockscreen styles?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

When will the resources in Themes be updated?

Can I give Themes resources I purchased to friends?

How do I restore to the default theme of the system?

How do I find the source files of the themes and fonts downloaded in Themes?

Why can't I purchase the resources in Themes?

Why does the software icon remain unchanged after the theme is changed?

How do I try the trial use of Themes?

Why are the Themes resources so expensive?

What is Mix and how to use it?

Can themes be used across different models?

Will discounts be offered for paid themes?

Can I delete already purchased theme resources?

Why are there so limited types of Themes resources?

Will the payment for theme resources be automatically renewed?

What if downloading with Themes failed?

How can I delete Themes resources already downloaded?

Why does the same theme have different visual effects on different models?

How do I cancel theme mix?

What if the special symbols are not displayed?

Can I search for the usage records of the Themes resources?

Why are there so limited Themes resources?

Why no results are found when I search for some Themes resources?

Why am I charged for downloading Themes resources?

Are the purchased theme resources still there if I switch to another vivo account?

Can themes be set to automatic switching?

Can my purchased Themes resources be used permanently?

Why does the font of some characters remains unchanged after changing the font?

How long is the time of trial use of charged Themes resources?

How can I retrieve the used resources in Themes?

How do I view the ranking of themes in Themes?

What if the themes in Themes added to "My favorites" are missing?

How can I add Themes resources to "My favorites"?

Are my purchased themes bound with my vivo account?

Why is the font italic?

Do I have to pay for downloading resources already purchased again?

How do I view the Themes resources added to "My favorites"?

Why hasn't my account receive the themes while the payment is already made?