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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Backup & Reset
Hotspot & tethering
System
RAM and storage space
Smart Mirroring
Display and Brightness
Android Auto
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
V-Appstore
File management
Camera
Messages
AI features
Contacts
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
How to turn on Record calls automatically?
How to find call recording files？
Can I change the storage location of the call recording?
How to record custom calls automatically?
How to open dial pad quickly
Where can I find the call recording?
Is there a time limit for calls or call recordings?
What is smart dial?
How long will call records be kept?
What is flip to mute?
How to disable smart dial?
How to enable smart dial?
How to enable Call waiting?
How many call records can be saved at most?
How to make Video calling on my phone?
Where can I find the call history between my friend and me?
Can my phone be set to Dual SIM card Dual Standby Dual pass?
Why does my signal indicator shift from 4G to H every time I make a phone call?
How to enable call forwarding?
What is the call barring password?
How to make a conference call?
How to set Caller ID announcement in Google Phone app?
Is there a limit to the number of call recordings?
Why does the calling records disappear after reboot?
What is call forwarding?
How to set Speed dial?
Can I set a video as the ringtone for incoming calls?
Where can I find the phone calls which have been blocked?
Can I cancel the blur effect of call background?
Why can I not enable Call barring, Call waiting or Call forwarding?
Do vivo phones support Dual SIM card Dual Standby Dual pass?
What the function of call barring?
Can I change the way of answering and hanging up calls?
Why does the carrier information not show when I make a phone call?
How to call out the keyboard while talking?
How to reject the Strange number?
What if the missed calls are not displayed?
Why do I have to unlock the screen to answer incoming calls?
Can I surf the Internet while I am talking on the phone?
What if the other party cannot hear my voice during a call?
Does vivo Phone support “Auto hang up the phone and reply SMS” when I am busy?
Where can I find the total conversation time?
The call ends automatically when talking on my vivo Phone. What should I do?
Why is my phone bill charged gratuitously?
How to remove or delete contacts in Blacklist?
How to enable or disable call barring?
What is the difference between Dual SIM card Dual Standby Single pass and Dual pass?
Why does my phone make phone calls automatically?
What if I can't hear the sound during a call with the Bluetooth device?
How to enable flip to mute?
Why does my phone vibrate automatically while other party answers or hangs up the phone calls?
How to set to Push the power button to end the call?
Why is the image blurry during a video call?
How to reject all the incoming calls?
How to clear call logs?
Why can others not call me but I can phone them?
Do our phones have the auto redial function?
What should I do if I forget the call barring password?
Is there a prompt for the incoming call of the other SIM card when one SIM card is on a call?
Must I enable the data network before making a call with my phone?
Why can the person still call in even though I have put them in blacklist?
Why does the screen get black when I am talking on my phone?
What if no incoming call can be made during a call?
What if the sound is intermittent during a call?
Where can I find Missed calls?
What does Dual SIM card Dual Standby Dual pass mean?
What if I can't make a call?
How to reject contacts & messages?
What if I cannot hear the other party's voice during a call?
What if there is no prompt for incoming calls?
What if I cannot enable call waiting?
What if my phone number is marked?
Why doesn't the screen turn off when I answer a call?
What if call forwarding is not available?
What does call waiting mean?
What if a number is incorrectly marked?
Why does the video become brighter and darker from time to time during a video chat?
What if the screen does not light up when I hang up?
What if I cannot set call barring?
What does Dual SIM card Dual Standby Single pass mean?
What if there is a delay when making or receiving a call?
How to make rejected calls unseen?
How to enable Call barring?
Can I set the screen to not be turned off during a call?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Backup & Reset
Hotspot & tethering
System
RAM and storage space
Smart Mirroring
Display and Brightness
Android Auto
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
V-Appstore
File management
Camera
Messages
AI features
Contacts
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
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