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X Fold3 Pro
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Funtouch OS
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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
Other system settings
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Charging & Heating & Power consumption
Crash & Lag & Automatically turn on/off
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
During a video call, my image is not clear on the other party
Why can't I access the internet (via 2G/3G/4G/5G)?
Unable to use VoLTE
Why can't I use 4G/5G on my phone?
Unable to connect to WiFi
Application received notification delay
Unable to access the internet using mobile data
The internet speed is slow when using the data network
Unable to turn on WiFi
Why is there noise during a call?
Unable to update the system and the server is not responding.
Unable to receive calls
Unable to receive SMS or MMS messages
Unable to make a call
The app is unable to access the internet
Why does my phone lag while playing a game using the mobile network?
What should I do if I can't hear the other party during a call?
Why I can not open web pages?
Why does my browser load pages slowly?
Unable to send SMS or MMS messages
The voice is low/intermittent during a call
What should do if I can not make a call?
Why are my SMS or MMS messages delayed?
What if I can't make a call?
The call ends automatically when talking on my Phone
Why can others not hear my voice during calling?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
Other system settings
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Charging & Heating & Power consumption
Crash & Lag & Automatically turn on/off
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
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