Home
Products
Retail Stores
Support
Funtouch OS
Explore vivo
V40 Pro
new
V40
new
X Fold3 Pro
X100 Pro
X100
All Models
Compare Models
Home
Products
V40 Pro
new
V40
new
X Fold3 Pro
X100 Pro
X100
All Models
Compare Models
Retail Stores
Support
Funtouch OS
Explore vivo
Global | Select country/region
Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
What is the difference between the typical value and the rated value (minimum value) of the phone's battery capacity?
Battery lifespan
How to maintain the battery
Why is charging my phone slower with other brands of chargers?
What effect does the Fast charging option have?
How to calibrate the battery capacity of a phone?
What to do when the battery ages?
How to check battery health?
Can I take out the battery by myself?
Will using the phone until it shuts down directly damage the phone battery?
Does the phone use a Lithium-ion battery or a lithium polymer battery?
Battery health shows "Calibrating"
Does low temperature affect the battery performance?
Why is there multiple power information printed on the charger?
The battery level jump at low temperature is larger than that at normal temperature
Operating temperature of the phone
Meaning of rated value of battery capacity
Does it matter if the phone is near a heat source?
The battery material used in the phones?
What are the differences between internal battery and external battery?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
Contact Us
Email us