Welcome to vivo Support

V29 app lock forget screen lock password vivo account Find My Phone
Top questions
System settings
Lock screen password & Security answers Privacy & app encryption Shortcuts & Accessibility eSIM Game mode Hotspot & tethering App clone RAM and storage space Android Auto Other system settings Display and Brightness Smart Mirroring Backup & Reset Permission management Sound and Vibration Smart motion
System features
Themes iManager Album EasyShare Phone Camera File management Messages Contacts
Products
Chinese phones X80 & X80 Pro V25 Pro V27 & V27 Pro V25 V29
Hardware
Infrared remote control Battery Wireless charge Sensor SIM card/SD card
Home screen& Lock screen
Widget Lock screen settings Home screen
Operating System
ROOT Log
Common Issues
Call & Network & Connectivity App crash/no response/stop running Charging & Heating & Power consumption Lag
Accounts
vivo account Accounts & sync
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas vivo Privacy Terms for After-sales Service Conditions de confidentialité de vivo relatives au Service après-vente
Third-party apps
Other third-party apps Social media apps
Music
Audio effect

Why is my video preview delayed?

Phone slow/lagging/not smooth in multiple apps or scenarios

My phone freezes or responds slowly during startup

My phone freezes or responds slowly during taking photos

Phone stucks when using the system apps

My phone freezes or responds slowly during gameplay

Top questions
System settings
Lock screen password & Security answers Privacy & app encryption Shortcuts & Accessibility eSIM Game mode Hotspot & tethering App clone RAM and storage space Android Auto Other system settings Display and Brightness Smart Mirroring Backup & Reset Permission management Sound and Vibration Smart motion
System features
Themes iManager Album EasyShare Phone Camera File management Messages Contacts
Products
Chinese phones X80 & X80 Pro V25 Pro V27 & V27 Pro V25 V29
Hardware
Infrared remote control Battery Wireless charge Sensor SIM card/SD card
Home screen& Lock screen
Widget Lock screen settings Home screen
Operating System
ROOT Log
Common Issues
Call & Network & Connectivity App crash/no response/stop running Charging & Heating & Power consumption Lag
Accounts
vivo account Accounts & sync
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas vivo Privacy Terms for After-sales Service Conditions de confidentialité de vivo relatives au Service après-vente
Third-party apps
Other third-party apps Social media apps
Music
Audio effect

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