Home
Products
Support
OriginOS
Explore vivo

V70
new
V70 FE
new
X300 Pro
new
X300
new
X200 Pro
new
Y29
new
Y19s Pro
new
Y04
new

Home
Products
- V70
  new
- V70 FE
  new
- X300 Pro
  new
- X300
  new
- X200 Pro
  new
- Y29
  new
- Y19s Pro
  new
- Y04
  new
All Models

Compare Models
Support
OriginOS
Explore vivo

South Africa | Select country/region

Welcome to vivo Support

Warranty System update

Privacy & Security

Lock screen password Fingerprint Rejection File safe Face Access App lock

Backup & vivoCloud

Backup & vivoCloud

System features

Jovi Screenshots & Screen recording Smart motion Most-used system features

Operation system

System update Firmware installation Operation system

Connectivity

USB connectivity Wireless connectivity Bluetooth connectivity Location

Storage & File Manager

System storage OTG File Manager SD card

Find phone

Phone & Contacts & Messages

Phone settings Contacts Messages issues Messages settings

Network & Communication

Network issues VoLTE & iRoaming Network settings Phone communication

Status bar and notification

Notification settings Status bar Notification issues Indicator & Flash

Camera, Video & Albums

Camera settings Camera issues Albums features Camera features Videos

i Theme & Desktop

Font Lock screen style Desktop Wallpaper Widget Theme

vivo & Google account

vivo account Google account

Sound & Vibration

Ringtone settings Earphone

Power, Battery & Heating

Charging issue Power consumption Heating Battery Charge consulting

Music & Video

Video Music Hi-Fi & Audio

System apps

Google apps Most-used system apps Other system apps Input method

Warranty

After-sales service Warranty Policy

System settings

Display, Brightness & Auto-lock Developer options

Personal Hotspot & Wi-Fi

Wi-Fi Personal Hotspot

Products

Hardware

Water & Liquid Screen Others

Lag & Stuck

Third-party apps

Social media apps

Privacy & Security

Lock screen password Fingerprint Rejection File safe Face Access App lock

Backup & vivoCloud

Backup & vivoCloud

System features

Jovi Screenshots & Screen recording Smart motion Most-used system features

Operation system

System update Firmware installation Operation system

Connectivity

USB connectivity Wireless connectivity Bluetooth connectivity Location

Storage & File Manager

System storage OTG File Manager SD card

Find phone

Phone & Contacts & Messages

Phone settings Contacts Messages issues Messages settings

Network & Communication

Network issues VoLTE & iRoaming Network settings Phone communication

Status bar and notification

Notification settings Status bar Notification issues Indicator & Flash

Camera, Video & Albums

Camera settings Camera issues Albums features Camera features Videos

i Theme & Desktop

Font Lock screen style Desktop Wallpaper Widget Theme

vivo & Google account

vivo account Google account

Sound & Vibration

Ringtone settings Earphone

Power, Battery & Heating

Charging issue Power consumption Heating Battery Charge consulting

Music & Video

Video Music Hi-Fi & Audio

System apps

Google apps Most-used system apps Other system apps Input method

Warranty

After-sales service Warranty Policy

System settings

Display, Brightness & Auto-lock Developer options

Personal Hotspot & Wi-Fi

Wi-Fi Personal Hotspot

Products

Hardware

Water & Liquid Screen Others

Lag & Stuck

Third-party apps

Social media apps

Contact Us

0800008783
Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00)
Chat Support
Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00)
WhatsApp
Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00)
Messenger
Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00)
service@sa.vivo.com

Support
FAQs

Popular Links

X300 Pro
X300
V70
V70 FE
Y31
Y29
Y11d
Y11e
All Models

Support

FAQs
Funtouch OS
Service Center
IMEI Authentication
Query of Spare Parts Price
System Update
Appointment Service
Delivery Repair Service
4000+ Drop-off Points
Query of Repair Progress
Warranty Instructions
Privacy Statement for Customer Service

Explore vivo

Info
Legal Notice
About Us
Sustainability
vivo Privacy Center

Chat support Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00)
service@sa.vivo.com
Mon-Fri 7:30-16:30; Sat 7:30-11:30 (excluding holidays and Wednesdays from 14:00–15:00) 0800008783
Follow us
South Africa | Select country/region

© 2026 vivo Mobile Communication Co., Ltd. All rights reserved. Privacy Policy Cookie Policy Privacy Support

South Africa | Select country/region