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X90 Pro
new
X90
new
V27 Pro
new
V27
new
V27e
new
Y36
new
Y78 5G
new
All Models
Compare Models
Retail Stores
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Funtouch OS
Explore vivo
Global-English
Welcome to vivo Support
V27 Pro
forgot the screen unlock password
X80 Pro
vivo account
Find My Phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
eSIM
Hotspot & tethering
Game mode
App clone
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Smart Mirroring
Backup & Reset
Permission management
Sound and Vibration
Smart motion
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V27 & V27 Pro
V25
Hardware
Infrared remote control
Battery
Wireless charge
Sensor
SIM card/SD card
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
eSIM
Hotspot & tethering
Game mode
App clone
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Smart Mirroring
Backup & Reset
Permission management
Sound and Vibration
Smart motion
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V27 & V27 Pro
V25
Hardware
Infrared remote control
Battery
Wireless charge
Sensor
SIM card/SD card
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue