Welcome to vivo Support

During a video call, my image is not clear on the other party

Why can't I access the internet (via 2G/3G/4G/5G)?

Unable to connect to WiFi

Unable to use VoLTE

Why can't I use 4G/5G on my phone?

Unable to turn on WiFi

Application received notification delay

Unable to access the internet using mobile data

Why is there noise during a call?

The internet speed is slow when using the data network

Why does my phone lag while playing a game using the mobile network?

Why are my SMS or MMS messages delayed?

Unable to receive SMS or MMS messages

Unable to receive calls

What should I do if I can't hear the other party during a call?

Unable to update the system and the server is not responding.

The app is unable to access the internet

Why I can not open web pages?

Why does my browser load pages slowly?

Why can others not hear my voice during calling?

Unable to send SMS or MMS messages

What if I can't make a call?

Unable to make a call

The call ends automatically when talking on my Phone

The voice is low/intermittent during a call

What should do if I can not make a call?