Welcome to vivo Support

What are the Ear-customized Sound Effects?

Do Bluetooth earphones support HiFi?

Will the sound quality be affected by phone system upgrade?

Does the HiFi feature require particular earphones?

Can the DeepField Audio Effect be used in the speaker mode?

What if the sound quality of the phone is not good?

Which audio formats does the phone support?

How to turn on/off HiFi?

How to adjust the Audio effect?

What if the HiFi effect fails?

What is the Surround Sound?

How can I modify a music format?

Can a third-party app use DeepField Audio Effect?

Does the Super Audio Effect support third-party video or audio apps?

How to use ear-customerized sound effects?

How about the quality of HiFi and power consumption when HiFi is on?

Which phones support HiFi?

Why does the music keep playing after I close the app?

How many songs can be stored in my phone?

Can the HiFi effect be realized through software update?

How can I scan local songs in Music?

Can I use the HiFi function when I use the speaker to play music?

Will higher volume damage the sound quality of the phone?

Will a HiFi icon be displayed in the status bar when HiFi is enabled?

Can I enjoy the HiFi effect if I use earphones of another brand?

How to add lyrics in Music app?

Why is HiFi turned off automatically when the capacity of the battery is less than 10%?

Why can I not switch the songs through the Volume button?

Why does the music keep playing in background?

How can I delete the playlist created in Music?

How can I enable Super Audio?

Will data be used for HiFi?