Welcome to vivo Support

How to turn on AI Filter?

What is Professional mode?

How to photograph in Macro?

How to enable/disable Beauty?

How to use Ultra Stabilization of Video?

Which is better, OIS or Micro gimbal stabilization?

ZEISS portrait style

Does my phone support lossless zoom?

How can I lock the focus on camera?

Why the beauty Camera can only beautify the face?

How to enable/disbale Remove moles?

Why can the photos taken by my phone not be saved?

4K video recording time

Why can't I enable the flash light when recording?

Why is there the Ghosting when using HDR mode or Ultra HD mode?

Does my phone support zooming in the Supermoon?

The differences between Standard Stabilization and Ultra Stabilization

The selfies are in the opposite direction. What should I do?

8K video recording time

The recorded video has no sound

Introduction to AF

Can I disable auto focus?

What is a 24MP photosensitive unit?

What is the flash light?

How to improve the quality of the video I take?

How to take a Live photo?

Can our phones support to take GIF pictures?

A white circle rotates around the camera when switching to the front camera

Can I disable the Dynamic effects when switching camera?

Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?

How to shoot a video with the camera?

How to enable/disable 4K video recording?

How to shoot continuously?

Does my phone support auto focus?

Do I need to set auto focus?

The camera of phone focuses slowly

What is a photosensitive unit?

How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?

How to enable/Disable Horizontal Line Stabilization

Can super wide-angle cameras be used for recording video?

AR Stickers cannot be downloaded

Can I adjust the brightness of the flash light?

Why can't the flash light be enabled at low temperature?

Can I adjust the fps of the videos recorded by our phones?

Can vivo phone take the slow video?

Why is the 48M/50M option in Camera gray?

Why does the video recorded when using the selfie stick have no sound?

Why are the photos taken in WIDE mode stretched?

Why is there the dazzle light?

What is AI Portrait Framing?

How to enable AI Face Beauty?

The brightness in Camera is too high. How to adjust it?

Can I adjust the Aperture of Camera?

How can I let photos record Geographic locations?

How to enable or remove watermark?

Introduction to front and rear dual-view

How to use Dual-View of the Camera?

Models that support Beauty

How to slim body in the photo?

How to adjust the beauty level?

How to enable/disbale Beauty preview?

Profile beauty

How to slim face when taking photos?

How to exit the filter?

What is the white halo at the front camera?

Check the focal length of cameras of the phone

ZEISS Natural Color

Can I add a watermark to a video?

The frame rate of the video file only displays

Can the time be displayed while recording?

Can I record a video when the screen of my phone is off?

Can I pause the video recording?

Can I adjust the aspect ratio of the video?

How to adjust the video quality/size?

Can I adjust the frame rate of the camera?

Where can I view the recorded videos?

The recording is automatically interrupted

The shot video is blurry

Cinema Mode

How to enable/disable Audio focus

Introduction to Audio focus

Video codes

How to enable/disable quick motion and slow motion?

How to set the resolution of videos taken by the camera?

How to enable/disable 8K video recording?

What does 4K video recording mean?

What is the continuous shooting speed of the camera?

How to disable continuous shooting?

How to adjust the focal length?

Introduction to digital zoom

How to focus

There are dead pixels on the viewfinder interface of the camera

How to enable/disable the auxiliary line for composition when taking pictures

How to take 360-degree videos?

Why is the Shutter button loaded for a while when taking pictures at night?

I cannot click Shutter button to take a photo. What should I do?

I cannot use Camera. What should I do?

What should I do if I cannot focus on the objects when taking photos?

Why is there much noise on the pictures?

How to enable Super Night Mode?

What is AI Filters?

How to turn on AI Scene Recognition?

What is AI Scene Recognition?

How to turn on Portrait Framing?

How to use HDR mode?

How to take AR Stickers?

My phone does not have the selfie flash. How can I take a bright and clear selfie at night or in low brightness?

How to take photos with "Lighting effect"?

How to use Facebeauty while recording videos?

Does the live photo come with sound?

How to use Face beauty for video call?

How to take a Bokeh picture via rear camera if my phone does not support Portrait mode?

How to achieve the Bokeh effect via applications?

How to use Group Selfie?

How to take a portrait photo via rear camera?

How to take a Portrait selfie?

Can Flash be always on while taking photos?

What is Selfie Softlight?

How to turn on/off "Smart Screen Flash" when taking selfies?

How to turn on/off Fast burst?

Can I adjust Focal length of Camera?

How to adjust exposure?

Camera beauty fails

Beauty mode cannot be enabled or disabled

Beauty preview

How to enable/disable Profile beauty?

Can Beauty and Slim be enabled at the same time?

Photos taken with the Black currant filter are reddish or leak light

What is a filter?

How to use a filter?

How to set black and white photos?

How to enable/disable ZEISS portrait style?

How to enable/disable ZEISS Natural Color?

The video preview interface has a latency compared to the actual picture

How to reduce the ambient sound and highlight the voice while recording?

Selection of multiple video styles

The video size and frame rate cannot be set in the video setting options

Frame rates supported by the Ultra Stabilization of Video

What is the resolution supported by Ultra Stabilization of Video?

The size of videos recorded at the same resolution is different

The viewfinder interface is zoomed in when recording

The video recorded with the camera cannot be saved

Videos/pictures taken are too dark or too white

How to enable/disable the Cinema Mode?

Can I enable the auxiliary line for composition when taking selfies?

Which is better, EIS or OIS?

Horizontal Line Stabilization

How to enable Ultra Stable Video?

Super EIS

VIS Ultra Stable VideoVIS

What is OIS?

Motion Autofocus

How to adjust the camera brightness?

The camera cannot focus

A small sun icon appears on the viewfinder interface of the camera

Introduction to Ultra-Wide Night Mode

How to disable Super Wide-Angle

The definition of Super Wide-Angle

Enable portrait bokeh/Disable portrait bokeh

There is ghost when taking pictures in the HDR mode

Disable HDR

The definition of HDR

AR Stickers cannot recognize the face

Does the rear camera support AR Stickers?

Where can I find videos recorded?

Why is the quality of the slow video worse than the video recorded?

Why are Slow Motion Videos Darker?

How to edit videos?

How to set the resolution of the video when recording videos?

Can I only record videos without sounds?

How long can I record videos at most?

Can Selfie Softlight be always on when taking videos via front camera?

Can Selfie Softlight be always on when video calling?

Can I turn on Flash when recording videos?

How to take Time-Lapse pictures(videos)?

I cannot turn on flash when I take photos. What should I do?

Why are there stripes when I take photos of the display screen?

Why is there the virtual shadow?

Why can I not adjust exposure under Portrait mode?

Why does Camera get brighter when I enter?

Why are people in the distance blurred when taking selfies?

Why are the pictures I take blurred?

How to take clear photos?

How to take the Wide-Angle photos?

How to use AI Body Shaping?

What is AI Face Beauty?

What is Palm mode?