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X80 Pro
new
X80
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V25 Pro
new
V25
new
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Y02
new
All Models
Compare Models
Retail Stores
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
forgot the screen unlock password
V25 Pro
X80 Pro
vivo account
Find My Phone
Top questions
System settings
Lock screen password & Security answers
Shortcuts & Accessibility
Hotspot & tethering
Game mode
Privacy & app encryption
App clone
eSIM
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Backup & Reset
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V25
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
Wireless charge
Infrared remote control
Sensor
SIM card/SD card
Operating System
ROOT
Log
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect
Which vivo phones support eSIM?
Do vivo phones support SIM1+SIM2+eSIM mode?
How many eSIM cards can be added in total?
How to activate eSIM?
What is eSIM?
How to transfer eSIM?
How to clear the eSIM data on the phone?
How to deregister eSIM?
Top questions
System settings
Lock screen password & Security answers
Shortcuts & Accessibility
Hotspot & tethering
Game mode
Privacy & app encryption
App clone
eSIM
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Backup & Reset
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V25
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
Wireless charge
Infrared remote control
Sensor
SIM card/SD card
Operating System
ROOT
Log
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect