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X90 Pro
new
X90
new
V27 Pro
new
V27
new
V27e
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Y36
new
Y78 5G
new
All Models
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Funtouch OS
Explore vivo
Global-English
Welcome to vivo Support
V27 Pro
forgot the screen unlock password
X80 Pro
vivo account
Find My Phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
eSIM
Hotspot & tethering
Game mode
App clone
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Smart Mirroring
Backup & Reset
Permission management
Sound and Vibration
Smart motion
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V27 & V27 Pro
V25
Hardware
Infrared remote control
Battery
Wireless charge
Sensor
SIM card/SD card
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue
Which vivo phones support eSIM?
Do vivo phones support SIM1+SIM2+eSIM mode?
How to activate eSIM?
What is eSIM?
How to transfer eSIM?
How to clear the eSIM data on the phone?
How to deregister eSIM?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
eSIM
Hotspot & tethering
Game mode
App clone
Other system settings
Android Auto
RAM and storage space
Display and Brightness
Smart Mirroring
Backup & Reset
Permission management
Sound and Vibration
Smart motion
System features
Themes
iManager
Album
EasyShare
Phone
Camera
File management
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
V25 Pro
V27 & V27 Pro
V25
Hardware
Infrared remote control
Battery
Wireless charge
Sensor
SIM card/SD card
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Problems
Network issues
App crash/no response/stop running
Overheating&Power consumption
Lag
Third-party apps
Other third-party apps
Social media apps
Music
Audio effect
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue