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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Backup & Reset
Hotspot & tethering
System
RAM and storage space
Smart Mirroring
Display and Brightness
Android Auto
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
V-Appstore
File management
Camera
Messages
Contacts
AI features
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
Why can I not download themes from Themes?
Are there free-of-charge resources in Themes?
Why do I have to purchase Themes resources that I already purchased before?
Why are there so few free themes?
Can I use third-party themes and fonts?
How to download and set up theme?
Why Themes is not available on my phone?
Where are files downloaded Themes stored?
How can I purchase Themes resources?
How to set a beautiful and personalized font?
Will Themes resources use the ROM of my phone?
Will rebooting or easing data delete purchased Themes resources?
Do I have to pay to download a theme?
Can Themes be applied to a third-party app?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Can I return or replace the resources that I purchased from Themes?
Is there a time limit for the weekly free themes in the theme ranking?
Do themes come with the lockscreen styles?
How to switch the system font of the mobile phone?
What if the fonts downloaded from Themes cannot be applied?
When will the resources in Themes be updated?
How do I restore to the default theme of the system?
How do I find the source files of the themes and fonts downloaded in Themes?
Why does the software icon remain unchanged after the theme is changed?
Can I give Themes resources I purchased to friends?
Why can't I purchase the resources in Themes?
Why are the Themes resources so expensive?
What is Mix and how to use it?
Will the payment for theme resources be automatically renewed?
How do I try the trial use of Themes?
Can themes be used across different models?
Why are there so limited types of Themes resources?
Can I delete already purchased theme resources?
What if the special symbols are not displayed?
Why does the same theme have different visual effects on different models?
Why does the font of some characters remains unchanged after changing the font?
Why is the font italic?
Why are there so limited Themes resources?
How can I delete Themes resources already downloaded?
Will discounts be offered for paid themes?
How long is the time of trial use of charged Themes resources?
Why no results are found when I search for some Themes resources?
Why am I charged for downloading Themes resources?
Are the purchased theme resources still there if I switch to another vivo account?
Are my purchased themes bound with my vivo account?
What if downloading with Themes failed?
Why hasn't my account receive the themes while the payment is already made?
Can my purchased Themes resources be used permanently?
Can I search for the usage records of the Themes resources?
How can I retrieve the used resources in Themes?
Can themes be set to automatic switching?
How do I view the ranking of themes in Themes?
What if the themes in Themes added to "My favorites" are missing?
How do I view the Themes resources added to "My favorites"?
How do I cancel theme mix?
Do I have to pay for downloading resources already purchased again?
How can I add Themes resources to "My favorites"?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Backup & Reset
Hotspot & tethering
System
RAM and storage space
Smart Mirroring
Display and Brightness
Android Auto
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
V-Appstore
File management
Camera
Messages
Contacts
AI features
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
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