Welcome to vivo Support

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Why do I have to purchase Themes resources that I already purchased before?

How can I purchase Themes resources?

Is there a time limit for the weekly free themes in the theme ranking?

Why can't I purchase the resources in Themes?

Where are files downloaded Themes stored?

How to switch the system font of the mobile phone?

Why can I not download themes from Themes?

Can I return or replace the resources that I purchased from Themes?

Are there free-of-charge resources in Themes?

Will rebooting or easing data delete purchased Themes resources?

Why are there so few free themes?

How do I restore to the default theme of the system?

What if the fonts downloaded from Themes cannot be applied?

Will Themes resources use the RAM of my phone?

Can I give Themes resources I purchased to friends?

Are the purchased theme resources still there if I switch to another vivo account?

How to set a beautiful and personalized font?

How can I delete Themes resources already downloaded?

Are my purchased themes bound with my vivo account?

Why does the font of some characters remains unchanged after changing the font?

What if the special symbols are not displayed?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

How long is the time of trial use of charged Themes resources?

Can I search for the usage records of the Themes resources?

When will the resources in Themes be updated?

How can I retrieve the used resources in Themes?

Do I have to pay for downloading resources already purchased again?

Do themes come with the lockscreen styles?

What if the themes in Themes added to "My favorites" are missing?

Can my purchased Themes resources be used permanently?

Do I have to pay to download a theme?

Why does the software icon remain unchanged after the theme is changed?

What if downloading with Themes failed?

How to download and set up theme?

What is Mix and how to use it?

Why Themes is not available on my phone?

Why is the font italic?

Why hasn't my account receive the themes while the payment is already made?

Why are the Themes resources so expensive?

Why are there so limited Themes resources?

Can I use third-party themes and fonts?

Why are there so limited types of Themes resources?

Why no results are found when I search for some Themes resources?

Will the payment for theme resources be automatically renewed?

Why am I charged for downloading Themes resources?

Can I delete already purchased theme resources?

Can Themes be applied to a third-party app?

Can themes be used across different models?

Can themes be set to automatic switching?

Will discounts be offered for paid themes?

How do I view the ranking of themes in Themes?

How do I try the trial use of Themes?

How can I add Themes resources to "My favorites"?

How do I view the Themes resources added to "My favorites"?

How do I find the source files of the themes and fonts downloaded in Themes?

Why does the same theme have different visual effects on different models?

How do I cancel theme mix?