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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
System
Display and Brightness
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Phone
Album
File management
Camera
V-Appstore
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
Funtouch OS 15
New features of Funtouch OS 15
System Features
Music
Products
V40
V40 Pro
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
Why can I not download themes from Themes?
Are there free-of-charge resources in Themes?
Why do I have to purchase Themes resources that I already purchased before?
Why are there so few free themes?
Can I use third-party themes and fonts?
How to download and set up theme?
Why Themes is not available on my phone?
Where are files downloaded Themes stored?
How can I purchase Themes resources?
How to set a beautiful and personalized font?
Will Themes resources use the ROM of my phone?
Do I have to pay to download a theme?
Will rebooting or easing data delete purchased Themes resources?
Can Themes be applied to a third-party app?
Is there a time limit for the weekly free themes in the theme ranking?
Can I return or replace the resources that I purchased from Themes?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Do themes come with the lockscreen styles?
How to switch the system font of the mobile phone?
What if the fonts downloaded from Themes cannot be applied?
When will the resources in Themes be updated?
How do I find the source files of the themes and fonts downloaded in Themes?
Can I give Themes resources I purchased to friends?
Why does the software icon remain unchanged after the theme is changed?
Why can't I purchase the resources in Themes?
How do I restore to the default theme of the system?
Why are the Themes resources so expensive?
What is Mix and how to use it?
How do I try the trial use of Themes?
Will the payment for theme resources be automatically renewed?
Can themes be used across different models?
Why are there so limited types of Themes resources?
Can I delete already purchased theme resources?
What if the special symbols are not displayed?
How long is the time of trial use of charged Themes resources?
How can I retrieve the used resources in Themes?
Are the purchased theme resources still there if I switch to another vivo account?
Will discounts be offered for paid themes?
Why does the same theme have different visual effects on different models?
Why does the font of some characters remains unchanged after changing the font?
Why am I charged for downloading Themes resources?
What if downloading with Themes failed?
Why is the font italic?
Do I have to pay for downloading resources already purchased again?
Why hasn't my account receive the themes while the payment is already made?
Why no results are found when I search for some Themes resources?
How do I view the ranking of themes in Themes?
What if the themes in Themes added to "My favorites" are missing?
How do I view the Themes resources added to "My favorites"?
Can my purchased Themes resources be used permanently?
Are my purchased themes bound with my vivo account?
How do I cancel theme mix?
Why are there so limited Themes resources?
How can I delete Themes resources already downloaded?
Can themes be set to automatic switching?
How can I add Themes resources to "My favorites"?
Can I search for the usage records of the Themes resources?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
System
Display and Brightness
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Phone
Album
File management
Camera
V-Appstore
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
Funtouch OS 15
New features of Funtouch OS 15
System Features
Music
Products
V40
V40 Pro
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