Welcome to vivo Support

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Why do I have to purchase Themes resources that I already purchased before?

Why can I not download themes from Themes?

Are there free-of-charge resources in Themes?

Why are there so few free themes?

Where are files downloaded Themes stored?

How to download and set up theme?

How can I purchase Themes resources?

Can I use third-party themes and fonts?

How to set a beautiful and personalized font?

Why Themes is not available on my phone?

Will Themes resources use the RAM of my phone?

Is there a time limit for the weekly free themes in the theme ranking?

Can I return or replace the resources that I purchased from Themes?

How to switch the system font of the mobile phone?

Will rebooting or easing data delete purchased Themes resources?

What if the fonts downloaded from Themes cannot be applied?

Can I give Themes resources I purchased to friends?

Do themes come with the lockscreen styles?

When will the resources in Themes be updated?

Can Themes be applied to a third-party app?

How do I restore to the default theme of the system?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Do I have to pay to download a theme?

How do I find the source files of the themes and fonts downloaded in Themes?

Why can't I purchase the resources in Themes?

How do I try the trial use of Themes?

Why does the software icon remain unchanged after the theme is changed?

Can I delete already purchased theme resources?

Will the payment for theme resources be automatically renewed?

Why is the font italic?

Why am I charged for downloading Themes resources?

Can themes be used across different models?

How can I add Themes resources to "My favorites"?

How long is the time of trial use of charged Themes resources?

How can I retrieve the used resources in Themes?

Are my purchased themes bound with my vivo account?

What is Mix and how to use it?

What if the special symbols are not displayed?

Why hasn't my account receive the themes while the payment is already made?

Why are there so limited types of Themes resources?

Are the purchased theme resources still there if I switch to another vivo account?

What if the themes in Themes added to "My favorites" are missing?

Why are the Themes resources so expensive?

Why no results are found when I search for some Themes resources?

Do I have to pay for downloading resources already purchased again?

How can I delete Themes resources already downloaded?

Will discounts be offered for paid themes?

How do I view the ranking of themes in Themes?

How do I view the Themes resources added to "My favorites"?

Can my purchased Themes resources be used permanently?

Why does the same theme have different visual effects on different models?

What if downloading with Themes failed?

How do I cancel theme mix?

Why does the font of some characters remains unchanged after changing the font?

Can I search for the usage records of the Themes resources?

Why are there so limited Themes resources?

Can themes be set to automatic switching?