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Products
V40 Pro
new
V40
new
X Fold3 Pro
X100 Pro
X100
All Models
Compare Models
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Support
Funtouch OS
Explore vivo
Global | Select country/region
Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
Funtouch OS 15
New features of Funtouch OS 15
What should I do if I forget the security questions for my vivo account?
How to register a vivo account?
What should I do if I forgot the password of my vivo account?
Which country's phone numbers can be used to register a vivo account?
Account registration in India cannot select the region
vivo account password format
How can I change the security questions for vivo account?
How can I delete the password security question for my vivo account?
How to change the phone number or email address bound to the vivo account?
What is the function of vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
Can a vivo account be logged in on different devices?
How to delete the files backed up in vivoCloud?
How to cancel my vivo account?
Can phone numbers in Mainland China be used to register accounts in other regions?
Security verification failed
How can I trace back the passwords ever used for my vivo account?
The account is locked after five incorrect password inputs
How to change vivo account?
Why can't I receive the verification code for my vivo account?
Can a vivo account be logged in on multiple devices at the same time?
How to change the vivo account?
The account cannot be logged in
What should I do if the phone number bound to the vivo account has been disabled?
Can a phone number bound to a canceled account be used for re-registration?
How to tell if a phone number has been used to register a vivo account?
It prompts that the account has expired
How to submit a vivo account appeal?
What should I do if the mobile phone number has been registered for a vivo account?
When modifying the vivo account information, it prompts that the account is locked
Can multiple vivo accounts be merged?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
Funtouch OS 15
New features of Funtouch OS 15
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