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V40 Pro
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V40
new
X Fold3 Pro
X100 Pro
X100
All Models
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Funtouch OS
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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
Funtouch OS 15
New features of Funtouch OS 15
High power consumption after connecting a smart watch/smart bracelet
New device battery drains fast
Battery drains fast during standby
The 5G network consumes more power than the 4G network
Charging abnormal or unable to charge the phone fully
High power consumption after a system update
Phone heats up during calls
What should I do if the mobile phone is charging slowly?
Battery drains fast when playing videos or watching live broadcasts
High power consumption when the user (driver) uses ride-hailing apps
Phone heats up in summer
Phone heats up when playing games
Newly purchased phone gets hot
"Android system" consumes the most power under"Power consumption ranking"
High power consumption when using WhatsApp
Phone heats up during a system update
Battery drains fast when using personal hotspot
Phone heats up during shooting or recording videos
High power consumption using the mobile network
Battery drains fast during video calls (including WhatsApp video calls)
Phone heats up during game recording
The phone consumes power quickly when playing games
Phone heats up when using the mobile network
High power consumption when taking photos or videos
Phone heats up when using third-party apps
High power consumption using map or navigation apps
Battery drains fast when using takeaway & delivery apps
High power consumption during calls
Phone heats up and a "temperature too high" prompt is displayed on the screen
High power consumption when the user (streamer) uses live streaming apps
High power consumption when transferring data via EasyShare
Phone heats up during video calls (including WhatsApp video calls)
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
System
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
V-Appstore
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
Funtouch OS 15
New features of Funtouch OS 15
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