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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
find my lost phone
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
Other system settings
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Charging & Heating & Power consumption
Crash & Lag & Automatically turn on/off
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
How to turn off the Auto-Brightness and adjust the brightness manually?
Does my phone support DC dimming?
Which apps is the high refresh rate adapted to?
The display is bluish when Eye Protection is disabled
How can I disable Low Brightness Anti-flicker?
Enabling Eye Protection of a phone with OLED display saves power
Does vivo Phone support Dark mode(Night mode)?
What are the differences between Low Brightness Anti-flicker and DC dimming?
How can I set Low Brightness Anti-flicker?
Can I adjust the screen color temperature?
Introduction to Low Brightness Anti-flicker
Why does the screen brightness automatically decrease or dim?
Why can't the high refresh rate be used for some apps?
Can I disable the maximum brightness reminder?
How can I adjust screen brightness?
Summary of Dark Mode/Dark Theme problems
Can I keep the screen always on?
What are the differences between LTPO and global adaptive refresh rate?
How to query the TUV Rheinland Low Blue Light Certification?
Why does the app jitter when I swipe the screen on the app interface?
Adaptive ambient color temperature
HBM mode
The floating window does not move smoothly when I try to slide it during a video call.
Global adaptive refresh rate
How can I set LTPO?
How can I enable Eye Protection feature?
Why does Automatic adjustment of screen brightness fail?
How can I set the refresh rate of the screen?
How can I set Automatic adjustment of screen brightness?
Why does Rotation lock not working while using Smart Split?
Introduction to LTPO
Disable Adaptive ambient color temperature
Reduced blue light for eye protection in gaming
Does it consume power when Eye Protection is enabled?
Does the phone consume more power at a high refresh rate?
What should I do if the screen is turned off automatically while seeing videos?
Why is the screen always on while charging?
Introduction to the refresh rate of the screen
The display of bullet screen is sometimes fast and sometimes slow when a high refresh rate is enabled.
Introduction to Eye Protection
How to set the Auto-lock time?
Enable reduced blue light for eye protection in gaming
How to disable Eye Protection?
What does the A mean after brightness adjustment bar?
How to enable Magnification?
How to set Timed Eye Protection?
Why does the screen show light streaks on the camera interface?
Why are all or part of the processes of apps seemingly faster?
TUV Rheinland Low Blue Light Certification
Can I adjust the duration time of lock screen light ?
How to turn on/off Rotation lock?
Why is Auto-lock time changed automatically?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Hotspot & tethering
Backup & Reset
RAM and storage space
Android Auto
Display and Brightness
Other system settings
Smart Mirroring
Permission management
Sound and Vibration
Smart motion
System features
EasyShare
iManager
Themes
Album
Phone
File management
Camera
Messages
Contacts
Products
Chinese phones
X80 & X80 Pro
X100 & X100 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Funtouch OS 14
New features of Funtouch OS 14
Accounts
vivo account
Accounts & sync
Third-party apps
Social media apps
Other third-party apps
vivo Privacy Terms for After-sales Service
Termos de Privacidade da vivo do Serviço de pós-vendas
vivo Privacy Terms for After-sales Service
Conditions de confidentialité de vivo relatives au Service après-vente
Common Issues
Find my phone
Charging & Heating & Power consumption
Crash & Lag & Automatically turn on/off
Call & Network & Connectivity
Hardware
Battery
SD card
Sensor
System Settings
SIM card & mobile network
System Features
Music
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