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Welcome to vivo Support
X100 series
app lock
forgot lock screen password
vivo account
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System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
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RAM and storage space
Smart Mirroring
Display and Brightness
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Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
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V-Appstore
File management
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Messages
AI features
Contacts
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
What is AI Game mode?
Does Ultra Game Mode consumes more power?
How to use Game picture-in-picture?
What it is FPS?
Why doesn't my phone support Game Voice Changer?
How to enable Voice Changer
How to enable "Increase frame rate"?
How to set Ultra Game Mode
What is Multi-Turbo engine?
What if the 4D Game Vibration fails?
Disable Ultra Game Mode
What games does Ultra Game Mode support?
What is Game mode?
Set Game Assistant
Introduction to Game Space
How to enable Esports Mode?
Game frame interpolation does not show the "Increase frame rate" option.
Does vivo Phone support Vulkan?
How to enable 4D Game Vibration?
Abnormal use of Ultra Game Mode
How to enable Touch Acceleration
Disable "Increase frame rate"
How to enable "Stabilize frame rate"?
How does my phone show the real-time frame rate?
Can I add games to Ultra Game Mode?
Why is there no Esports Mode option in Game sidebar?
Autoplay Mode
Will the mobile phone be affected if I keep Ultra Game Mode enabled all the time?
How to enable game sidebar
Why can't I enable "Increase frame rate" and "Stabilize frame rate" simultaneously?
Does the tempered glass screen protector affect the Monster Touch operations?
Game frame interpolation
Does Ultra Game Mode support adding shortcut to home screen?
Why don't some games on my phone support the high refresh rate?
How to disable Voice Changer
Close games displayed in Ultra Game Mode
What is 4D Game Vibration?
Eagle eye view enhancement technology
Enable game frame interpolation
Disable "Stabilize frame rate"
Introduction to Esports Mode
How to disable Ultra Game Mode?
Does Ultra Game Mode occupy the network?
Why does the call interface display in full screen while there is an incoming call even though I have turned on Game mode, Background calls and Auto reject calls?
Introduction to Ultra Game Mode
How to bring up Game Keyboard?
How to enable Eagle eye view enhancement
Game Space does not show installed games
What if the Monster Touch buttons are not sensitive or responsive?
How to enable visual effect enhancement
MEMC (motion estimation and motion compensation) technology
The frame rate is not increased when frame interpolation is enabled.
How to add games to Game Space?
Which games can use the Monster Touch buttons?
Automatically reject incoming calls while gaming
How to disable 4D Game Vibration?
Models that support Game Space
What is Picture-in-Picture?
Why does the Chat Head appear while playing games even though I turn on Game mode and Block floating previews?
How to disable Esports Mode?
The enabled game frame interpolation feature does not work.
Visual effect enhancement
How to use Off-screen Autoplay Mode?
Why is there no game mode on my device?
How to remove the games from the Game Space？
Is there a time limit for Off-screen Autoplay?
Duration setting of Autoplay Mode
Why can I not bring up Control Center while playing games?
Meaning of gaming time
Game sidebar cannot be slid out
Disable Autoplay Mode
Which games support Picture-in-Picture?
The image has a latency when game frame interpolation is enabled.
Disable game frame interpolation
Does the background call in game mode support WhatsApp call?
Disable visual effect enhancement
Disable Eagle eye view enhancement
Disable Do Not Disturb Game
Disable the game sidebar display
Introduction to game anti-accidental touch
Can I answer phone calls while I am playing games?
Disable Picture-in-Picture
Can I block the pop-up notification when playing games
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
App clone
Backup & Reset
Hotspot & tethering
System
RAM and storage space
Smart Mirroring
Display and Brightness
Android Auto
Permission management
Sound and Vibration
Smart motion
Notification and Status bar
System features
EasyShare
iManager
Themes
Album
Phone
V-Appstore
File management
Camera
Messages
AI features
Contacts
Products
Chinese phones
X100 & X100 Pro
X80 & X80 Pro
V27 & V27 Pro
V25 Pro
V25
V29
V30 & V30 Pro
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Third-party apps
Social media apps
Other third-party apps
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Accounts
vivo account
Accounts & sync
Funtouch OS 14
New features of Funtouch OS 14
Hardware
Battery
SD card
Sensor
Funtouch OS 15
New features of Funtouch OS 15
System Settings
SIM card & mobile network
System Features
Music
Products
V40
V40 Pro
V50
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