Top questions

Operation system

System update Firmware installation App manager Operation system

Find my phone

Privacy & Security

Lock screen password System Security File safe Fingerprint Rejection Face Access FBE Encryption App lock

Connectivity

USB connectivity Bluetooth connectivity Wireless connectivity Location

i Theme & Desktop

Theme Wallpaper Desktop Widget Font Lock screen style

Storage & File Manager

SD card OTG System storage File Manager

Vivo & Google account

Vivo account Google account

System features

Jovi Screenshots & Screen recording Game mode Smart motion Most-used system features Other system features

Products

V15 Pro & V15 Chinese phones Y17 NEX Dual Display Edition

Camera & Albums

Camera settings Camera features Camera issues Albums issues Albums features Videos

Power, Battery & Heating

Battery Charge consulting Power consumption Heating Charging issue

Network & Communication

Network settings VoLTE & iRoaming Phone communication SIM card Network issues Messages communication

Status bar and notification

Notification settings Indicator & Flash Status bar Notification issues

Phone & Contacts & Messages

Messages settings Phone settings Contacts Phone issues Messages issues

Backup & vivoCloud

Sound & Vibration

Sound issues Ringtone issues Sound settings Ringtone settings Earphone Vibration

System apps

Most-used system apps Google apps Input method Email Other system apps

Warranty

Warranty Policy E-warranty card After-sales service

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

System settings

Display, Brightness & Auto-lock Date, Time & Language Other system settings Developer options

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Music & Video

Hi-Fi & Audio Music Video

Lag & Stuck

Lag Stuck

Third-party apps

Other third-party apps Social media apps

Purchase consulting

User Guide

How to transfer data from my old phone to new phone?

What are the main specifications and features of V15 Pro?

Do I have to update the phone to the latest version?

How to avoid my phone overheat?

How to register a Vivo account on the phone designed for Chinese Mainland users?

vivo

Touch Your Heart

How to transfer data from my old phone to new phone?

What are the main specifications and features of V15 Pro?

Do I have to update the phone to the latest version?

How to avoid my phone overheat?

How to register a Vivo account on the phone designed for Chinese Mainland users?

Which phones will be updated to Android P?

How to improve the success rate of In-Display Fingerprint?

What are the differences between Funtouch OS 9.0 and Funtouch OS 4.5?

What are the main specifications and features of Y17?

How to find my phone?