Top questions

Operation system

System update Firmware installation App manager Operation system

Find my phone

Privacy & Security

Lock screen password File safe System Security Fingerprint Rejection Face Access FBE Encryption App lock

i Theme & Desktop

Theme Wallpaper Desktop Font Widget Lock screen style

Connectivity

USB connectivity Bluetooth connectivity Wireless connectivity Location

Vivo & Google account

Vivo account Google account

Storage & File Manager

SD card OTG System storage File Manager

System features

Jovi Screenshots & Screen recording Smart motion Game mode Most-used system features Other system features

Products

V15 Pro & V15 Chinese phones Y17 NEX Dual Display Edition Y30

Camera & Albums

Camera settings Camera features Albums issues Camera issues Albums features Videos

Power, Battery & Heating

Battery Charge consulting Power consumption Heating Charging issue

Status bar and notification

Notification settings Notification issues Status bar Indicator & Flash

Network & Communication

Network settings VoLTE & iRoaming SIM card Phone communication Network issues Messages communication

Backup & vivoCloud

Phone & Contacts & Messages

Messages settings Phone settings Contacts Phone issues Messages issues

Sound & Vibration

Sound issues Ringtone settings Ringtone issues Sound settings Earphone Vibration

System apps

Most-used system apps Google apps Input method Email Other system apps

Warranty

E-warranty card Warranty Policy After-sales service

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

System settings

Display, Brightness & Auto-lock Other system settings Date, Time & Language Developer options

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Music & Video

Hi-Fi & Audio Music Video

Lag & Stuck

Lag Stuck

Third-party apps

Other third-party apps Social media apps

Purchase consulting

User Guide

How to flash the firmware?

Where can I download ROM or firmware for my phone?

Can I install the firmware of other phones in my Vivo phone?

How to unlock Bootloader(BL)?

Can I downgrade my phone to the lower Android version?

How to downgrade my phone?

How to access Recovery mode?

Is there an international firmware for the phones such as X21 sold in Chinese Mainland?

How to exit the Fastboot mode?

It prompts "Decryption unsuccessful" while installing the firmware. What should I do?

vivo

Touch Your Heart